Cancellation policy
Changes to your booking
Use the private manage-booking link in your confirmation email. Free calls: cancel or reschedule any time before the call. Strategy sessions: reschedule free up to 24 hours before; inside 24 hours or a no-show, the session is used. Refunds for cancellations made more than 24 hours ahead.
Refunds are processed manually by the owner through Stripe. If the owner cancels a paid session, you can choose a new time or a full refund. Contact the owner using the footer contact link if you need help.